LLM ShelfLLM Shelf

Audit sample

More than KPIs: a decision and an action plan.

Decision example

The problem was not a negative opinion of the product. AI understood the need but directed the user to other categories and competing solutions.

96%

Brand defence

0%

Unbranded discovery

0%

Follow-up recovery

0%

Negative positioning

Who takes the brand’s place?

Unbranded prompt

Category A70%
Category B55%
Category C42%
Substitute38%
Target brand0%

After the follow-up

Brand X72%
Retailer66%
Private label58%
Brand Y46%
Target brand0%

Results by purchase situation

KPITotalSnack for school or workTravel / sportCooking / baking
Number of prompts60202020
Overall target visibility51,7%50%55%50%
Unbranded AI discovery0%0%0%0%
Brand defence100%100%100%100%
Positive sentiment67,7%40%72%90%